“Our technical remote team is here for you” – Message from the General Manager
“Our technical remote team is here for you” – Message from the General Manager
Friday, March 20th, 2020

Dear customer,
 
We are all feeling the escalating effect of COVID-19. All of us at MMC Packaging Equipment hope that you, your loved ones and your colleagues are doing well and taking all the precautionary measures to protect yourselves and those around you.
 
As the situation is evolving at a rapid pace, our health and safety measures are changing in compliance with our Emergency Response Plan as well as directives from our local regulatory and governmental agencies. MMC understands the importance of the continuation of your business and we would like to inform you that our technical support specialists are here for you! We are making use of all technological tools available to provide efficient and timely remote technical assistance. And the good old phone is proving to be very useful these days!
 
In the weeks to come, we will be keeping in touch by sending you useful tips & information regarding your MMC equipment. Our technical support team is available to provide remote advice and troubleshooting during normal opening hours. Our project managers are also available at any time to promptly connect you with the right expert for your question. Should you require any other assistance, please send us a note at support@mmcpackaging.com
 
Our motto is “You mold the part. We handle it.” You may count on MMC to handle your requests remotely during this exceptional time!
 
Sincerely,
 
Christiane El-Tekly
 
General Manager

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